Joshua was hired in 2007, and is the Client Support Center Lead of AP Course Audit. He has expertise in resolving complex client issues after multiple years in EPIC’s client support center, seven years in Hewlett Packard’s call center, and other experiences in retail and security. Joshua has supported the center in multiple roles and projects, while always maintaining his support for the Client Support Center. He also provides computer repair and wireless-network consulting and is pursuing a BA in Business Administration.
Projects and Publications at EPIC